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City of Salem Comments Welcome

We are committed to continually improving our customer service. This questionnaire was created to gather your feedback.

Type of service received:

Tell us about your contact/visit...

Were you greeted promptly?

Which department did you contact?

What was the nature of your contact?

Employee name(s):

Please rate the level of courtesy and cooperation you received:

Please rate the timeliness of the response: (Response received within 72 hours?)

Please rate the helpfulness /accuracy of the response to your request:

Please rate your overall experience:

Additional comments:

For a personal reply please include your name and phone number or email address:

We value your opinion and appreciate your time. Thank you!

Click here for a printable version of this form.

Special thanks to The Salem News for the generous use of many of the photos in this website.

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